Welcome to Tips & Tricks! Here, you'll find frequently asked questions from Sakai users like you, making it a valuable resource whenever you encounter an issue or have a question related to Sakai. To navigate the site, simply click on any of the sections displayed in the blue boxes below, and expand their corresponding blocks by clicking the arrows. Each block contains a series of images and descriptions to guide you through various problems or questions you may have. If you can't find the answer to your specific question in the FAQ provided, don't worry! You can explore the Help page located in your left menu. Alternatively, if you're interested in discovering the latest features introduced in our update on July 25, 2023, head over to the Sakai New Features page. We hope you find these resources helpful and they enhance your experience with Sakai. Happy learning!
Please check your student's resources Read permissions under Resources. If they are not allowed to read the resources, they cannot view the attachments of any tools (Announcements, Syllabus, etc.).
You can set your student's Read permissions as follows:
Note: The default setting is for students to have this permission already in place. If you are experiencing this issue, please make sure the settings have not been changed from the defaults.
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Sakai updates enrollment information automatically three times a day, at 2:30AM, 12:30PM and 5:30PM. It can also be updated manually upon request by your college's IT staff. If you have recently added or dropped a course, have waited for one of the three automatic update periods, and are still unable to access your expected course site(s), please contact your college's IT department.
Note: If you are not yet officially registered for the course, you must be added to your sites in the Auditor role. Otherwise, you will be removed automatically by Sakai due to your official membership status. Once your membership is updated by the Registrar's office, your role will automatically change to Student by Sakai.
Sakai allows our users to reuse materials from other sites they've previously had within Sakai:
Please see How can I add an image to my Site Information Display? under the "Home, Sites" tab. Click here to open to that section
Back to table of contentsPlease click this link to see instructions and make a request.
Back to table of contentsUse the Merge feature in the Announcements tool, if you have more than one site and you would like to send a single announcement to the other sites you belong to. This will allow you to take all of the past and future announcements from one site and aggregate it into your designed sites:
Note: Announcements that are merged from the original site cannot be edited or deleted in the merged sites. You can only merge your announcements to the sites in which you have an instructor role. You can also read further detailed information on this topic in the Help > Instructor Guide > Announcements > How do I merge announcements?
Back to table of contentsWhen adding peer review to your assignment, it is important to consider the dates:
Note: Do not make any changes to the assignment once the peer review period has begun. It might trigger unexpected results such as losing student work.
Therefore, you cannot grade until the peer review period has ended. If you click the Grade button during the peer review period, a warning will pop up with the words similar to "Instructor grading is disabled until after the review period: Jan 30, 2017 5:10 pm." However, you may observe peer evaluations through the Reviewed by column in the Grade view.
We recognize that using the keyboard to type in the open/due date and time is not entirely functional. We recommend that you use the data picker when choosing your date and time instead of the keyboard
Back to table of contentsThe maximum size is 100mb. If you attempt to upload a zip file that is larger than 100mb, it will fail and you will be sent to a bug page.
Back to table of contentsCurrently, blog entry titles are limited to 255 characters or less. If you input a title with more than 255 characters, you will receive an error message.
Back to table of contentsWe are aware of a bug where if you set an assignment, assessment, discussion, etc to open in the future, no Bullhorn notification will be sent out when the time passes.
Back to table of contentsYou can print your calendar using the Calendar tool in Home:
Note: Keep in mind that the Calendar tool contains all of the important dates from all of your sites.
In the Calendar tool, go to the Publish tab (either public or private).
For public events,
Note: A window should appear to add the events from the Sakai calendar to the iPad app.
Back to table of contentsNote: You must add the Calendar tool to the site before you create a meeting. If you add the Calendar tool later, you need to add each meeting to the calendar individually:
More information - how to add meetings to the Calendar tool here
Back to table of contentsTo send a message in a chat room, follow these steps:
Google Chrome/Mozilla Firefox/Microsoft Edge: You can use the right corner arrow of the text box to alter the size.
Back to table of contentsSometimes while reordering widgets, they may disappear or duplicate. For ones that disappear, they can be found again under the Add a Widget button, and for ones that duplicate a current quick fix is to simply delete the unwanted version of it.
Back to table of contentsCurrently, the site dashboard’s calendar does not reflect the Calendar tool from your site. You will not be able to view events from the site Calendar on the dashboard.
Back to table of contentsNote: You MUST first add the Gradebook tool into your site and then add your gradebook item (e.g. Discussion 1) into your gradebook.
There are several different ways to get to the grading screen:
You can use the Pending Messages tab to see all pending messages from all topics in the site, but currently, it will only update when you approve/deny a message.
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If a description was written, it will be visible under the forum name in the forums list or under the forum name if you click on the title. To view the attachments, click on the highlighted text that says View Attachments under the description.
Note: Students cannot access a Forum until it contains at least one topic.
You can edit permissions in the Template Settings. By default, there are 6 roles and 7 permission levels. Navigate to the tabs as follows:
Note: The default functions will appear under Which you can customize below, and you can also change this table.
Note: The new setting will only affect forums and topics created in the future which means if there is a forum or topic created by a student in an author role, and later on that student role is changed from author to contributor, the student can still edit/delete the topic he already created before, but he cannot create a new topic anymore.
Repeat this process for other topics. Please also note that you can print an individual thread instead of the entire topic.
Back to table of contentsUse the drag and drop function when adding files in Sakai Resources or Drop Box from your computer. This allows multiple files to be uploaded. You can also browse and add multiple files individually.
Note: Make sure you have at least one file stored in your resources folder for your site.
Back to table of contentsYou can indicate an item's copyright status when adding the item using the Resources or the Drop Box tool.
There are two ways to upload and expand the zip file into the resources folder
Note: The zip file is automatically expanded in the same named folder, but the original zip file remains.
Back to table of contentsDue to Google disabling support of this feature, you cannot “Import Into Sakai” directly. However, you can still search for articles using Google Scholar, save your results into RefWorks, and reimport these results into Sakai.
Back to table of contentsSince Apple no longer supports Quicktime on Windows due to the security issues with the player, we recommend all users should uninstall Quicktime from their Windows computer. Instead, Windows Media Player is a better choice for playing .au or mp3 files on Windows. However, we have also experienced Windows Media Player crashes with some legacy .mov files, which is a known and reported issue within the Sakai community. VLC player on Windows is able to play many legacy .mov files with the proper client side configuration. For the Mac users, we recommend using Chrome due to a Firefox crash with Quicktime 10.4. Firefox is working well with Quicktime 10.3 though.
Back to table of contentsClaremont Sakai allows you to restore accidentally deleted files without an admin's help:
Note: Files will only be available for restoration for 30 calendar days following the deletion date.
Back to table of contentsPermissions of any folder in Resources are inherited from its parent folder. Permissions can be added as you trace down the folder hierarchy, but permissions granted in a parent folder cannot be denied (nullified) in the child folder. If you see greyed-out permissions in the child folder, it means that these permissions have already been set in a folder further up the hierarchy.
Back to table of contentsThere are several cases where you may not be able to upload your file into Sakai successfully. The most popular cases are,
Claremont Sakai may allow you to enter special characters in the folder or file name. However, if you use special characters (or any computer reserved characters) in a file name or folder name, your site participants may not be able to open or download the file properly. Please review the Sakai File and Folder Naming Conventions to ensure that your folders and files will work in Sakai, when you create a new folder or file.
Back to table of contentsIf the student cannot reply to emails sent with the Email tool, please report this as an issue with your college's Sakai support team.
Back to table of contentsIf this is the first time using Email Archive in your course site, type something into the searchbar and press Search. Then, press Clear Search and the emails should show up. If this doesn't fix the issue, then please ask for assistance from your college's Sakai support team.
Back to table of contentsThere is no print function in both Gradebook tool. However, you can use the Export function to save the file and print it from the saved files as follows:
Note: The browser print function does not work very well, but you can also do that as follows:
When you create an item in a non-gradebook tool, if you want that item to appear in your gradebook, make sure to associate it with a preexisting gradebook item or, if you are able to, select an option that creates a new gradebook item to pair with the item you are creating.
To release the grades to the student in Assignments:
Please see this Help document for detailed steps including screenshots.
Please note that there is a known issue for Windows users running Microsoft Office. Currently, the Gradebook tool allows you to import CSV files, and the built-in export feature generates a CSV file by default. If you are using Windows and want to use an Excel Workbook (xslx), please convert your excel file to a csv file. Mac users may use either CSV or Excel files, as the issue does not affect MS Office for Mac.
In Gradebook, you can hide an individual gradebook item or the course grade from students.
To hide an individual gradebook item,
Note: You cannot include an item in the course grade and hide it at the same time.
To hide the course grade,
A comment can have up to 20,000 characters.
Back to table of contentsWe recognize that there is currently an issue with the rubric icon not showing up beside a student's assignment grade even though it was graded using a rubric. While we work on resolving this issue, we encourage both students and instructors to use the Assignments or Lessons tool to view their graded rubric.
Back to table of contentsYou can hide unused sites from your tab bar, without deleting or unjoining them, using Preferences in Home.
To hide tabs
To reorder tabs
You can join/unjoin a Sakai site using the Membership tool in Home.
To add an image to your Site Information Display, viewable on the default Overview tab when you navigate to a site, you will first need to upload the image you want to use to the Resources tool of your site:
Once the file has successfully been uploaded to Resources, navigate back to the Overview tab:
You can hide unused sites from your tab bar without deleting or unjoining them, using the Preferences tool in Home.
To hide tabs,
If you're having trouble finding a site,
Embedding an .mp4 video file in a lesson page is currently only supported in Google Chrome, Firefox and Microsoft Edge (Windows 10). If you want to embed an .mp4 video file into your page, please use one of those browsers.
Please note that if you use the Choose Files option on the Add Content Links page, please be careful when using the Remove button. You may unintentionally delete all of your uploaded files.
Back to table of contentsNOTE: Be cautious, as typing your answer will not trigger popups or warnings indicating invalid charactesr, you will only be warned when attempting to save your answer.
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Note: Multiple feeds can be added; simply choose the number of additional feeds you want to add from the More News Tools dropdown menu.
Note: To change the title and URL of any RSS feed in the toolbar, use the Options at the top of the RSS feed page.
Note: Comments on blogs are not displayed in the RSS Feed
Please note that you need to create groups first in order to view groups in Roster.
Back to table of contentsYou cannot change Available To after posting a meeting. However, you can copy the existing meeting and make it available to other groups or sites.
Back to table of contentsNote: Do not copy the URL in the address bar to share the link. Based on our testing, only the URL provided by the LINK button will work for all participants.
Back to table of contentsYou can add participants to a Sakai site by using the Site Info tool in your site.
Note: Use the top box for users who already have a Sakai account at the Claremont Colleges.
* If you don't know a user's Sakai username, please call your college's IT Help Desk and they will be able to assist you.
Note: Use the bottom box for guests who don't have a Sakai account.
* Their email address will be their username and Sakai will send them an email with an activate account link. Sakai will only send the email with the activate account link once so if you add the same guest to another site they will not get another activate account email. Please inform the guest user to choose Guest Login rather than Login when logging in.
The automatic Add/Drop scripts update the Sakai course site rosters three times a day during each semester. Students who add a course are automatically added to the course site. Students who drop a course will be inactivated in the site automatically.
If you still wish to add a student before they have officially added the course at the Registrar's Office, you MUST do so by adding the student with the Auditor role:
Note: The student will be automatically inactivated in the site by the nightly Add/Drop script if they are not listed as an auditor.
Back to table of contentsYou can reorder or rename the tools in your site's tool bar using the Site Info tool:
Elizabeth Hodas from Harvey Mudd has compiled a comprehensive tutorial on how to accomplish this.
View or Download the tutorial.
Back to table of contentsNote: If a group is associated with any tool in Sakai (an assignment is released to that group for example), you cannot edit or remove the group.
Back to table of contentsYou can redirect the Syllabus tool in your site to point to a document anywhere on the web.
You can add your syllabus to the calendar by following these steps:
Sakai can automatically submit any student's work which has been saved by the student, but which has not yet been submitted, after the latest acceptance date passes. In order to enable the auto-submit feature, faculty must navigate to the assessment settings and select the checkbox next to the Autosubmit saved student work after latest acceptance date, unless student has previously submitted text under Availability and Submissions.
Note: If you reuse old exams which contain an old retract date, please reset/change the retract date so that it is later than or equal to the due date. If this is not done, auto-submit will not be triggered due to the date discrepancy.
Note: To reset/change the retract date, Yes, until needs to be checked. If it is not checked, the system will not allow you to change or save the date. Once the new date is saved, you may go back and select No, not after due date.
Note: If an assessment has already been published, it cannot be edited by adding more parts. Only draft assessments can have parts added to them. This is because adding parts to a published assessment could result in different students having different assessment experiences, depending on when they access the exam.
Sakai will not allow you to add parts to published assessments, but will allow you to modify them. To do so, follow these steps:
You can add a part to a draft assessment as follows:
Note: While it is possible to edit a published assessment by retracting it's published state and republishing, it is not recommmended as it may cause errors and unwanted changes to your test.
Instead, we recommend you to edit the draft assessment. To do so, follow these steps:
LaTeX markup may conflict with notation required for numeric questions, so try to avoid using the same character delimiter used for numeric questions in your LaTeX code.
Back to table of contentsDuring our testing, we noticed that when exporting an assessment containing questions with attached files, importing it later does not include these attachments. If you want the imported assessment to include the attached files, you'll need to edit it and manually add the necessary attachments.
Back to table of contentsWeb Content tools may launch in a new window when clicked, regardless of your selected option. This is due to the linked site's x-frame options. This is controlled by the linked site's configuration, and they may be purposely ensuring that their content is not embedded in other sites.
Back to table of contentsLast updated on August 8th, 2024, Pomona College ITS